FAQ

Popular questions and answers about contractSILO, versions, and pricing.

Product FAQ

What is contractSILO ?

contractSILO is a user-friendly contract repository solution designed to save and manage your contracts securely. It offers a straightforward interface, providing ease of use and comprehensive information. Additionally, it continuously evolves with advanced features for enhanced functionality. In short, contractSILO helps you locate existing contracts and manage contract information effectively.

Why should I choose contractSILO?

contractSILO offers great features at an affordable price, is user-friendly, highly customizable, and prioritizes security. If you are looking for software to securely store contracts and provide access to your team, contractSILO is the right choice.

What is the target audience of contractSILO?

Our target audience primarily consists of small and medium-sized businesses seeking a central repository for their contracts. With our Free version, we also offer a free option that is mainly suitable for individuals and freelancers.

Is there a free version of contractSILO available?

Yes, there is a free version available for personal use, which also caters to the needs of freelancers. However, the free version has limitations in terms of functionality and can only store a maximum of 50 contracts. For a detailed comparison of features, please refer to the Pricing-page.

Are my contracts secured if I use contractSILO?

The security of your contracts and our application is our top priority. contractSILO uses data encryption during the transmission and storage of contracts. Your data is stored in a German data center that adheres to the highest security standards. You have control over the password requirements, and you can enforce 2-factor authentication for your users. Rest assured; your contracts are safe with contractSILO!

Who created contractSILO ?

contractSILO is developed by CuReMa Consulting GmbH, a mid-sized company based in Germany. In addition to software development, we have been providing consulting services for small and international companies for over 20 years. Our focus in consulting lies in the areas of data management, data security, and software development. The experiences gained from our client projects, as well as our own requirements for management software in our company, directly influence our software development.

Is contractSILO a total contract life management solution?

Unfortunately, not yet. Today contractSILO does not cover the entire lifecycle of contracts. It primarily focuses on the management and monitoring of existing contracts, but it does not offer specific features for contract creation, signing, or approval. However, we plan to add these functionalities in the near future to meet the requirements of enterprise-level organizations.

Can I install contract SAVE on my computer?

contractSILO is a fully cloud-based solution, allowing us to leverage the latest technology and security features to provide our solution and protect your contracts. It is only available as a cloud-based solution (SaaS). So the answer to this question is “No.”

Do I need to install something on my computer to be able to make use of contractSILO?

You only need an up-to-date HTML-5 compatible internet browser. All commonly used browsers of the newer generation meet this requirement. The choice of browser is entirely up to you. There are no other dependencies.

Do you offer special traning for contractSILO ?

Since contractSILO is designed for easy and intuitive operation, we do not offer specific training sessions. However, we provide, integrated online help and a comprehensive manual that explains all the functions and views of contractSILO. If you have any remaining questions, feel free to ask our specialists through the online chat available on our homepage.

Payment FAQ

Do I need a credit card to try contractSILO?

No, whether you want to use the “Essentials” or “Professional” version, you start with a 14-day trial period without needing a credit card. After the trial period, you will need to provide a credit card to continue using contractSILO. However, for the FREE version, you do not need a credit card at any time.

Can I cancel my subscription whenever I want?

Yes, of course. You can cancel any time until the end of your current subscription period. There will be no further costs incurred. If you wish to cancel an annual plan early, please contact our support team. We may be able to provide a partial refund of the remaining costs.

Is the payment system secure?

Yes, our payment system is secure. We use the Zoho Subscriptions platform, which is an award-winning subscription system known for its security and reliability. You can find more information about Zoho Subscriptions at the following link: https://www.zoho.com/subscriptions/

Can I register with my Google or Windows accounts?

No, for security reasons, we only offer personal registration with a valid email address.

Do all versions have the same security features?

Yes, all versions offer encrypted storage, encrypted data transmission, and 2-factor authentication features.

All my data stored in Germany according to GDPR?

Yes, all your data is stored in accordance with the General Data Protection Regulation (GDPR) in Germany. We adhere to applicable data protection regulations and ensure that your data is secure and protected.

Is it possible to make custom requirements and get a customized version of contractSILO?

No, that is not possible. However, you can send us your requirements and we will evaluate whether we can incorporate them in future versions. Please note that this is only feasible if the requirements are not based on specific processes unique to your company.

Is it possible to subscribe on a monthly base?

Yes, that is possible. However, if you choose an annual subscription plan, you will receive a 20% discount.

Do I have to pay extra in the future when new features or versions are released?

As long as you don’t change your plan, you will automatically receive all new features for your current plan. In the future, we plan to introduce an Enterprise plan that will include additional advanced functionality such as contract creation, approval management, and electronic signatures. This version will be added as a separate offering, and switching to it will involve higher regular costs.

I have subscribed to the FREE or Essentials plan, but I need more contracts. Can I purchase additional contract volume?

Yes, we offer add-on packages for the FREE and Essentials plans. With these packages, you can purchase a specific quantity of additional contracts for a one-time fee. Please contact our support team for more information on this topic.

I have subscribed to the Essentials plan, but I need more users. Can I purchase additional user volume?

In general, that is possible. Please contact our support team to discuss the number of users you need and to determine a new price for your subscription.